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Stay on Task

with Tikit

Tikit is a cloud-based software that helps your team effortlessly manage and fulfill your requests from a single dashboard. Smart tools, filters and reports allow you to easily track and share items, make important decisions, and complete your processes. And it’s customizable.

Improve What’s Most Important To Your Team

Time. Team Commitment. Customer Satisfaction.

Tikit SmartWarranty home warranty software and Tikit SmartLoans loan processing software allows your team to collaborate, track progress, and complete requests effortlessly and efficiently, saving you time, improving team commitment, and keeping your customer happy. Your team has access to data anytime, anywhere, and on any device.

“In our first month, our ticket processing capability more than doubled, and our guys in the field completed requests 40-50% faster.” -First Texas Homes, Dallas

 

home warranty processing software home warranty software home warranty apps

Home Warranty Management Solutions

Improve Quality

While Increasing Efficiency and Capacity.

Tikit’s SmartTools ease frustrations and smooth processes for a faster turnaround. Statuses, notifications, and communication tools keep everyone on task and expand the quantity and quality of your flow. 

Tikit Warranty software automates homeowner approval with digital sign-off through a sign-off link sent directly to the homeowners inbox. 

Tikit SmartLoans provides a frictionless experience from borrower to real estate agent to loan processor, providing detailed, real-time data through the Tikit dashboard so no one is wondering what stage the loan is in.

Cloud-Based Home Warranty  Software

Your home warranty team can use these and other SmartFeatures to improve your warranty process: 

Automate Homeowner Requests

Automate Homeowner Requests

Customers can submit their warranty requests through a form placed on your website. Their information is entered directly into Tikit.

Assign

Assign

Requests submitted by a customer can quickly be assigned to a team member by a manager. Team members see tickets assigned to them, in their own dashboard.

Communicate

Communicate

Tikit makes communication easy. Send emails and texts, and view history right in the dashboard. Save notes and messages in each ticket.

Home Warranty Software
Track

Track

View and filter real time ticket data, like ticket and item statuses, a team member’s statuses, age of tickets, bonuses, trends across subdivisions and repair categories. Download reports for more in-depth analysis.

Share Files

Share Files

Attach and share files in a ticket or ticket item.

Automate Homeowner Approval

Automate Homeowner Approval

Tikit Warranty emails the homeowner when all items have been completed, and allows the customer to digitally approve and sign off on the repairs.

Testimonials

  • user2

    The file and communication tools alone make our fulfillment process so much easier. If we have to reassign a ticket, the new person can step in and review all the communications and files for the ticket without sifting through emails or requesting from other team members. And we love the automated homeowner approval!

    Jorden K.
    First Texas Homes
  • user2

    This makes many of our processes so much faster. Tracking the status of things is extremely easy with this tool. We no longer have to hunt for things, and it has simplified a lot of our day to day tasks.

    Rebecca W.
    Beckett Marketing, Inc.
  • user2

    This is perfect for our loan processing. One of the biggest challenges in our industry is communication and tracking between all the parties involved. Tikit makes this process easy for us.

    Shelby H.
    America's Best Mortgage Processing

Request a Demo

Take a few minutes with us to learn how Tikit can greatly improve your warranty process and save your team time and frustration. Request a short demo:

Product:


Got Questions?

We are here to answer.

Call us at 682-712-9246 or email info@tikit.tools